Phone Tap: 2 Jobs 1 Rep

Communication support, call center and customer service help desk. headset on computer keyboard

Photo: Rapeepong Puttakumwong / Moment / Getty Images

Today’s Phone Tap victim just wants to make a return over the phone, but our customer services reps are overworked, and over stressed so she’s gonna have to deal with the multitask-KING in your Phone Tap!