Phone Tap: All Change Bank

In today’s Phone Tap, we pose as the manager of a local bank… and we call a woman who just hit a milestone in her account (she’s been banking with the same institution for over a decade)… and we want to THANK HER… But while we have her on the phone, we’ll tell her that the bank is making ONE MAJOR CHANGE… and it’s going to affect her in the worst way possible!