Phone Tap: Clover the Big Brother
Oct 12, 2026 Photo: Anchiy / iStock / Getty Images In your Phone Tap, we call a woman who enrolled her son in the Big Brother program, and we’ve...
Phone Tap: Re-Re-Reconfirming the Reservation
Oct 9, 2026 Photo: Reza Estakhrian / The Image Bank / Getty Images Customer Service has gotten too easy to use these days. Instead of apps or websites to...
Phone Tap: Forgot the Anniversary Again
Oct 6, 2026 Photo: master1305 / iStock / Getty Images Today’s Phone Tap victim forgot his anniversary last year, so his wife wanted to set him up and see...
Phone Tap: Customer Empathy Training
Sep 24, 2026 Photo: Chadchai Ra-ngubpai / Moment / Getty Images In today’s Phone Tap we’re helping someone who needs customer service, but before that can start, we need...
Phone Tap: Dueling Customer Service
Sep 21, 2026 Photo: Rapeepong Puttakumwong / Moment / Getty Images Brooke and Jeffrey are BOTH teaming up on today’s Phone Tap and that means no holds are barred...
Phone Tap: The Vertical Zon
Sep 15, 2026 Photo: Getty Images Airlines have been trying to find any way they can to save money recently, and today’s Phone Tap victim is getting the brunt of...
Phone Tap: Frisky Little Kitty
Sep 14, 2026 Photo: Getty Images In your Phone Tap, we call a veterinary office and we’re giving the front desk person the absolute strangest set of symptoms that he’ll...
Phone Tap: Working Remote, WAY Remote
Sep 10, 2026 Photo: Cultura RM Exclusive/Brett Phibbs / Image Source / Getty Images In your Phone Tap we call a woman who has been applying to work remotely from...
Phone Tap: Cruddy Caribbean Cruise
Sep 9, 2026 Photo: Juliano Mesquita dos Santos / E+ / Getty Images Today’s Phone Tap victim THINKS she’s won an all-inclusive 10 day cruise… But we’re on the phone...
Phone Tap: Funzie The Funeral Clown
Sep 3, 2026 Photo: RichLegg / E+ / Getty Images Today we’re calling a guy who works as a party entertainer and seeing if he’ll be willing to take his...
Phone Tap: British Irish Australian Intelligence
Sep 1, 2026 Photo: John Crux Photography / Moment / Getty Images Our own Brooke Fox is very talented, but ACCENTS are not her strong suit. That’s why in today’s...
Phone Tap: Hotels Just Want To Have Pun
Aug 31, 2026 Photo: kadmy / iStock / Getty Images Today’s Phone Tap victim left a personal item behind at her last hotel stay and while she hopes customer service...
Phone Tap: Secret iPad Marathon
Aug 27, 2026 Photo: Daniela Jovanovska-Hristovska / E+ / Getty Images Today’s Phone Tap victim has a son in day care and recently he’s been coming home EXHAUSTED, so we’re...
Phone Tap: Anvil Wants To Party
Aug 26, 2026 Photo: Deagreez / iStock / Getty Images Today’s Phone Tap victim works at a tire store, and while he just wants to help a customer with their...
Phone Tap: Password Protector
Aug 24, 2026 Photo: IAN HOOTON/SCIENCE PHOTO LIBRARY / Science Photo Library / Getty Images Changing your passwords frequently is smart and doesn’t harm anyone, right? WRONG! Your new Phone...